Name: Dual-Host USB 3.2 Gen 1 Extender over CAT6a — USB-C & USB-B Inputs, 100m/328ft
Brand: KanexPro
SKU: EXT-USBC2XI-100M

Question 1

What ESD protection rating does the EXT-USBC2XI-100M carry?

Accepted Answer

IEC 61000-4-2, rated at plus/minus 8kV air-gap discharge and plus/minus 4kV contact discharge.

Question 2

What host inputs does the transmitter provide?

Accepted Answer

HOST 1 is a USB Type-C (24-pin female) input and HOST 2 is a USB Type-B (9-pin female) input, with auto-switching (5V detection) or manual switching between them.

Question 3

How do I access the API command interface?

Accepted Answer

Connect the SERVICE (USB-C) or RS-232 (4-pin Phoenix block, pin 1 TX / pin 2 GND / pin 3 RX) port to a PC and open a serial terminal; the SERVICE port is fixed at 115200 bps while the RS-232 port is configurable from 4800-115200 bps (default 115200), 8N1. Type "?" to list all commands.

Question 4

How do I switch between the two host inputs?

Accepted Answer

Press the host button on the transmitter to switch between HOST 1 (USB-C) and HOST 2 (USB-B); the HOST 1 or HOST 2 LED shows which is selected. Over the API, "set input 1" or "set input 2" selects a host, and "set autoswitch on" or "off" turns automatic selection on or off.

Question 5

What are the dimensions and weight of the TX and RX?

Accepted Answer

Both units share identical dimensions of 140mm (W) x 75mm (D) x 23mm (H) (5.51 in x 2.95 in x 0.91 in); the transmitter weighs 313g (0.69 lb) and the receiver weighs 318g (0.70 lb).

Question 6

What is included in the box?

Accepted Answer

Transmitter, receiver, one 24V/3.75A locking power supply, two 4-pin 3.5mm phoenix plugs, four mounting ears and eight KM3x4 machine screws. The user manual is online.

Question 7

Auto-switching is not detecting my second host. What should I check?

Accepted Answer

Check that the host is powered on and its USB cable is fully seated; auto-switching detects USB 5V on the host input. Send "get usb5v 0" to see 5V on both inputs. To choose a host yourself, press the host button, or send "set autoswitch off" and then "set input 1" or "set input 2".

Question 8

Can I power the TX and RX from two separate power supplies at the same time?

Accepted Answer

No. The bi-directional PoC system is designed for a single power supply; connect the included locking adapter to either the TX or the RX, not both simultaneously.

Question 9

What deployments benefit from the EXT-USBC2XI-100M's FSYNC and RS-232 features?

Accepted Answer

Camera installations that need a frame-sync signal carried to the far end, and rooms where a control system drives the extender or a serial device over RS-232, with both on the same CAT6a cable as the USB.

Question 10

What operating systems does the EXT-USBC2XI-100M support without drivers?

Accepted Answer

It is plug-and-play, with no drivers, downloads or software required.