Name: 24×36 4K60 Modular Matrix Switcher with Built-In Video Wall
Brand: KanexPro
SKU: FLEX-MF24X36

Question 1

How are the input and output card slots configured on the FLEX-MF24X36?

Accepted Answer

Per the chassis specification, the FLEX-MF24X36 provides 3 input card slots, each accepting an 8-port HDMI Type A card (FLEX-HDMI8IN), and 3 output card slots, each accepting a 12-port CAT card (FLEX-CAT12OUT) or HDMI card (FLEX-HDMI12OUT), matching its 24-input, 36-output rating.

Question 2

What video standard, HDCP compliance, and bandwidth does the FLEX-MF24X36 support?

Accepted Answer

The chassis is HDMI 2.0 compliant with HDCP 1.x and HDCP 2.2 support, routing signals at up to 18Gbps and resolutions up to 3840x2160 60Hz 4:4:4 (8-bit), with 8, 10, or 12 bits per color and HDR support.

Question 3

How is CEC display control sent to an output on the FLEX-MF24X36?

Accepted Answer

Send s cec hdmi out y on! or s cec hdmi out y off! to power a display on or off through output y (0=all). Custom CEC commands can be sent with s cec send out y cmd xx xx!, for example s cec send out 0 cmd ef 82 10 00!.

Question 4

Is there an alternative ASCII command format for third-party control systems?

Accepted Answer

Yes, a Type B command API using a *255 prefix is available, for example *255CI001O012! connects input 1 to output 12, and *255PC02! recalls preset 2.

Question 5

What are the dimensions, weight, and power requirements of the FLEX-MF24X36?

Accepted Answer

It is a 7U 19-inch rack chassis: 482.6mm (19in) wide with rack ears, 310.3mm (12.2in) high and 355mm (14in) deep. It runs on 100-240VAC 50/60Hz.

Question 6

What are the environmental operating limits for the FLEX-MF24X36?

Accepted Answer

Operating temperature is 32 to 104 F (0 to 40 C), humidity is 10 to 90% RH non-condensing, and ESD protection is rated at plus/minus 8kV air-gap discharge and plus/minus 4kV contact discharge.

Question 7

How do I reset the FLEX-MF24X36 to factory defaults?

Accepted Answer

Send s reset! via RS-232 or TCP/IP and the matrix will reinitialize with factory settings.

Question 8

I cannot access the Web GUI. What should I do?

Accepted Answer

Read the matrix's IP address on the touch panel under System Info > LAN, put your PC on the same subnet, connect to the LAN port on the MCU board, and sign in with the Admin account.

Question 9

What does the FLEX-MF24X36 eliminate from a typical AV rack?

Accepted Answer

It removes the need for separate video wall processors, scalers, and multi-view units by handling video wall layouts, quad view, and independent per-output scaling internally.

Question 10

Why choose the FLEX-MF24X36 for a large venue installation?

Accepted Answer

It routes up to 24 sources to as many as 36 outputs from a single chassis with built-in video wall, quad view, and CEC-based zone power control, targeting large-venue AV installations that would otherwise need separate processing hardware.