Name: H.265 AV over IP System Controller — 100M
Brand: KanexPro
SKU: AVO-IPCTL-265HD

Question 1

What is the MCU/Normal DIP switch?

Accepted Answer

Normal mode (default): RS-232 for serial control commands. MCU mode: RS-232 for firmware upgrade. Keep in Normal during standard operation.

Question 2

What Video LAN IP modes are supported?

Accepted Answer

Auto (controller assigns IPs, recommended), DHCP (router assigns IPs), or Static (manual). Video LAN subnet must differ from Control LAN subnet in Static mode.

Question 3

How do I access the web GUI?

Accepted Answer

Navigate to http://controller.local or 192.168.6.100 (no DHCP). Default login: admin/admin. Set a new 6–8 alphanumeric character password on first login.

Question 4

Can I use a single network switch?

Accepted Answer

Yes — connect all endpoints and VIDEO LAN to one switch, CONTROL LAN to PC. AV/IT isolation is not maintained in this mode.

Question 5

Encoders/decoders not discovered?

Accepted Answer

Verify VIDEO LAN is connected to same switch as all endpoints. Confirm IGMP Snooping is enabled. Use Search Device Via Wizard to re-scan.

Question 6

RS-232 commands not working?

Accepted Answer

Verify MCU/Normal DIP switch is set to Normal. In MCU mode, RS-232 is reserved for firmware upgrade only. Also verify RS-232 settings match the target device.

Question 7

How does AVO-IPCTL-265HD differ from AVO-IPCTL-265?

Accepted Answer

The AVO-IPCTL-265HD is a 100M entry-level controller with basic matrix switching and video wall. The AVO-IPCTL-265 is a 1G advanced controller adding window roaming, seamless switching, mouse collaboration, IP camera import, marquee display, 2×RS-232, and IR OUT. Choose -265HD for straightforward H.

Question 8

Is the AVO-IPCTL-265HD required for basic H.265 operation?

Accepted Answer

No — point-to-point unicast works without it. The controller is required for matrix switching, video wall configuration, and centralized system management.

Question 9

What if the switch does not support PoE?

Accepted Answer

Power the encoder, decoder, and controller via included DC adapters. Controller accepts DC 12V/1A.

Question 10

How do I reset to factory defaults?

Accepted Answer

Hold RESET button approximately 10 seconds until STATUS LED flashes. Release — controller resets and reboots automatically. All device lists, presets, and accounts will be cleared.